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Protection

·          Get Windows XP Service Pack 2

·          PC security checklist

·          10 tips for staying safe online

·          How do I know my antivirus software is working?

·          What your antivirus software should be doing for you

·          Get the basics on firewalls

·          Join the fight against viruses, phishing, and spam

Clean up

·          5 ways to clean up your PC

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Tune up

·          Why should I defrag my hard drive?

·          3 ways to improve your PC's performance

·          Help speed up your PC with Check Disk

Basics on backing up

·          What should I back up and how do I protect it?

·          What should I use to store my backups?

·          How do I back up my files?

Phishing basics

·          What is phishing?

·          Help! I’ve fallen for a phishing scam!

·          How do I protect myself from phishing scams?

Spam basics

·          What is spam and what should I do if I get it?

·          How do I prevent spam?

Spyware basics

·          What is spyware?

·          How do I know if my PC has spyware on it?

·          How can I help protect my PC from spyware?

Virus basics

·          What is a virus?

·          How do I know if my PC has been infected?

·          How do I get rid of a virus?

·          How can I help protect my PC from viruses?

Top troubleshooting tips

·          My PC is slow

·          My PC crashes a lot

·          I’m having problems installing or using hardware…

·          I’m having problems installing or using software…

·          I’ve lost an important file. How can I get it back?

·          I’m having problems with Microsoft Update

·          My PC takes a long time to start up or reboot

·          I need to be an Administrator to install or use a program

·          How do I know my antivirus software is working?

·          I’m having e-mail problems

·          How do I get help from a real person?

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Using the Windows Live OneCare safety scanner with other programs

·          Help protect a friend’s PC with Windows Live Messenger

·          Share files safely with Windows Live Messenger

·          Surf safely with Windows Live OneCare Advisor