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· FAQ |
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· Which scan should I choose? |
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· How do I log on as an Administrator? |
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· Why can’t some files be cleaned? |
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· What are ports and how can I keep them safe? |
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· Information collected by the scanner |
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· How to uninstall the scanner |
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· What’s the difference between the Windows Live OneCare safety scanner and Windows Live OneCare? |
Protection |
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· Get Windows XP Service Pack 2 |
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· PC security checklist |
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· 10 tips for staying safe online |
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· How do I know my antivirus software is working? |
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· What your antivirus software should be doing for you |
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· Get the basics on firewalls |
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· Join the fight against viruses, phishing, and spam |
Clean up |
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· 5 ways to clean up your PC |
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· Why should I get rid of temporary files? |
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· Why should I clean my registry? |
Tune up |
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· Why should I defrag my hard drive? |
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· 3 ways to improve your PC's performance |
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· Help speed up your PC with Check Disk |
Basics on backing up |
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· What should I back up and how do I protect it? |
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· What should I use to store my backups? |
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· How do I back up my files? |
Phishing basics |
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· What is phishing? |
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· Help! I’ve fallen for a phishing scam! |
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· How do I protect myself from phishing scams? |
Spam basics |
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· What is spam and what should I do if I get it? |
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· How do I prevent spam? |
Spyware basics |
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· What is spyware? |
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· How do I know if my PC has spyware on it? |
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· How can I help protect my PC from spyware? |
Virus basics |
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· What is a virus? |
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· How do I know if my PC has been infected? |
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· How do I get rid of a virus? |
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· How can I help protect my PC from viruses? |
Top troubleshooting tips |
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· My PC is slow |
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· My PC crashes a lot |
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· I’m having problems installing or using hardware… |
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· I’m having problems installing or using software… |
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· I’ve lost an important file. How can I get it back? |
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· I’m having problems with Microsoft Update |
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· My PC takes a long time to start up or reboot |
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· I need to be an Administrator to install or use a program |
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· How do I know my antivirus software is working? |
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· I’m having e-mail problems |
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· How do I get help from a real person? |
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· I’m running low on hard disk space |
Using the Windows Live OneCare safety scanner with other programs |
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· Help protect a friend’s PC with Windows Live Messenger |
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· Share files safely with Windows Live Messenger |
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· Surf safely with Windows Live OneCare Advisor |